AS STORE

Return and Exchange Policy

At AS STORE, we want you to be completely satisfied with your purchase.If for any reason you are not happy with your order, please read our exchange policy carefully.

1. Returns

All sales are final and cannot be refunded or cancelled once payment has been processed and the order is confirmed.We do not accept returns under any circumstances.

2. Exchanges

We offer exchanges only if The product is damaged, broken, or not working, and The issue is reported within 24 hours of delivery. Exchanges will not be accepted for reasons like “disliking the product” or “change of mind.” To request an exchange, you must provide a complete unboxing video showing: The parcel from the start (without pause or cut) The product condition clearly The shipping label for verification If the video is incomplete or unclear, the exchange request will be rejected.

3. How to Exchange

Follow these simple steps to initiate an exchange:

1. Visit our website asstoreofficial01.com

2. Contact our support team through the “Contact Us” page, or

📧 Email: info.asstoreofficial01@gmail.com

📱 WhatsApp: +91 9328350021

3. Provide your order number, product details, proper unboxing video, and the reason for exchange.

4. Our team will verify and guide you through the next steps.

4. Shipping Costs

Return shipping charges are borne by the customer.

We recommend using a trackable courier service or shipping insurance, as we cannot guarantee receipt of returned items.

5. Damaged or Defective Items

If your item arrives damaged or defective, contact us within 24 hours of delivery with a photo and unboxing video. We will arrange a replacement as per our exchange policy.

6. Contact Us

For any questions or concerns regarding our Return & Exchange Policy, please reach out to our customer support team at info.asstoreofficial01@gmail.com 

 Thank You for Shopping with AS STORE!

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